Integrated Telephonyfor faster call handling
Give customers a convenient way to reach your business,
resolve inquiries faster, and improve service quality
The benefits of voice communication
for your business
Make voice interactions more convenient for customers
while simplifying service workflows and improving efficiency
Direct customer communication
Resolve customer inquiries in real time,
clarify details, and provide assistance
during live conversations
Handling complex inquiries
Address complex customer needs through voice calls,
providing detailed guidance when standard
responses aren’t enough
Personalized customer service
Understand individual customer needs
and build stronger relationships through
direct, personal conversations
More options for seamless
communication across channels
Handle voice calls and text conversations
in one interface, with access to customer
interaction history and context
Connect voice calls and chats
in one customer service workflow
Secure by design,
built for control
Hosted in Russia
Local data hosting helps meet Federal Law 152-FZ requirements and keep the platform running in a protected infrastructure
Privacy
Company data stays within an isolated environment
and is not used to train models or shared
with third parties
Data encryption
AES-256 encryption at rest and TLS
in transit help protect data from leaks
and unauthorized access
Accelerate customer service
without sacrificing quality or control
80%
of routine support workflows
handled automatically
30s
average time
to the first response
100%
of customer requests tracked
through final resolution
>95%
customer satisfaction
with the quality of support