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Customer supportbuilt into your mobile app

Integrate ready-to-use chat into your iOS or Android app,
so customers can get support without switching to other channels

Illustration — Flomni CS mobile chat

Everything you need for in-app chat
all in one place

Make customer communication easier and in-app support
more accessible and efficient

Support without switching apps

Let customers get help directly in your app,
without switching to messaging platforms,
websites, or other support channels

Faster launch with less development

Add ready-to-use chat to your iOS or Android app,
reducing implementation time and the need
for custom development

A seamless in-app experience

Customize the chat interface to match your app’s design,
making customer support feel like a natural
part of the experience

More options for seamless
communication across channels

ChatbotsLearn more

Automate responses to common customer questions
with chatbots and seamlessly transfer complex requests
to support agents without losing conversation context

Messaging and file sharing
Push notifications

Chatbots

Automate responses to common customer questions
with chatbots and seamlessly transfer complex requests
to support agents without losing conversation context

Learn more

Messaging and file sharing

Exchange text messages, photos, videos,
and documents so customers can resolve issues
directly within your app’s chat

Learn more

Push notifications

Keep customers informed about new messages,
order status changes, and other important updates

Learn more

Secure by design,
built for control

A secure, controlled environment
for data protection and compliance
with corporate security requirements

Hosted in Russia

Local data hosting helps meet Federal Law 152-FZ requirements and keep the platform running in a protected infrastructure

Privacy

Company data stays within an isolated environment
and is not used to train models or shared
with third parties

Data encryption

AES-256 encryption at rest and TLS
in transit help protect data from leaks
and unauthorized access

Accelerate customer service
without sacrificing quality or control

80%

of routine support workflows
handled automatically

30s

average time
to the first response

100%

of customer requests tracked
through final resolution

>95%

customer satisfaction
with the quality of support

Find the right solution for your team

Submit a request, and our team will get back to you
within one business day to discuss your needs
and suggest the next step

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Contact us via:

8 (800) 777-40-78

Daily, 9:00 AM–7:00 PM